Partners
Partner with Envoy.
You manage properties, service them, restore them, insure them, or rent out equipment that sits on them. Envoy is a monitoring and response service you can add for the customers you already have.
Envoy watches for the conditions each property is set up to catch, sends the alert to the person your firm assigns, tracks what happens next, and keeps the record. Your firm offers it as an ongoing service, owns the customer relationship, and handles the property response.
What Envoy watches for
Monitoring that actually reports to someone.
Monitors go in at each property, or Envoy connects to compatible monitoring already there. Either way, a covered condition or a monitor that stops reporting alerts a named person.
It currently watches for:
- Water where it shouldn’t be. Under sinks, behind appliances, or on the floor of a mechanical room.
- Temperature out of range. Too cold, too hot, and whether a freezer or refrigerator is holding.
- Humidity. Damp air damages finishes, materials, and stored contents well before anyone can see it happening.
- The conditions that allow mold to grow. Envoy watches the temperature and moisture combination mold needs. It doesn’t test air quality or find mold that’s already there.
- Power loss. Heat, cooling, and refrigeration stop, and the connected systems go down with them.
- Lost internet at the property. At most properties, the connected systems share one connection, including doorbells, cameras, alarm panels, and thermostats. Envoy monitors that connection and can restart the router when it drops.
- Movement at a property that should be empty. Envoy reports it. It doesn’t identify anyone, and it isn’t a burglar alarm.
- Things you don’t want leaving. Tools, equipment, a generator. Envoy tracks them on a map and tells you if one crosses the property line.
The full list is on the Monitors page.
In Deployment
Works with whatever's already at the property.
Some properties already have connected equipment on them: a video doorbell, cameras, a smart lock, a smart thermostat.
If the monitoring is already there, Envoy absorbs it, verifies it, and expands it. If it is not, Envoy provides it. Nothing gets rewired. A device Envoy absorbs stays where it is, stays on the connection it uses now, and keeps working the way it does.
That leaves three options for a system already in place. Leave it alone, and Envoy works around it. Keep it and connect it, so what it reports shows up alongside everything else. Or replace it if it isn’t doing the job.
Whether Envoy can read a specific brand depends on the system. ObjectSpectrum confirms that property by property during setup, before anyone commits.
Four outcomes
What partnering with Envoy adds to your business.
Four things build over the life of the partnership.
A recurring service line.
Envoy is an ongoing service, so the revenue continues as long as your customer keeps paying for it and your firm keeps providing it.
A property management firm could fold it into a management fee it already collects, or bill the property owner for it separately. A firm covering it across a book of customers could fund it centrally instead. Which of those fits depends on how your agreements are written.
The work doesn’t stop after installation. You keep receiving and assessing alerts, talking to your customer, and arranging whatever has to happen at the property.
It runs from inside your customer relationship.
Envoy is deployed and offered by your firm, not sold around you. The alerts go to the person you assign, the conversation with the customer is yours, and the record sits inside the relationship you already own.
A record that builds property by property.
The alert history and the response record accumulate for each property, and your customer can see what was caught and what was done about it.
How the commercial side works.
ObjectSpectrum charges your firm a recurring amount for Envoy. What that amount covers depends on what the deployment includes, so the terms get set in the partner conversation rather than published here.
How Envoy fits your service is your decision. You can charge the property owner or operator for it, include it in a service you already provide, offer it as an add-on, fund it across a book of customers, or absorb the cost against what it saves you.
When you charge your customer for it, the difference between what you charge and what Envoy costs you is gross recurring margin before your own operating costs.
Partner fit
Who Envoy is built for.
Envoy partners already have properties or customers to put it on. That’s the common thread, whatever the category.
- Property management companies handling properties for multiple owners, including vacation rental and short-term rental managers
- Facilities management firms running property operations across a region or several regions
- Mechanical and HVAC contractors with recurring maintenance agreements at apartment buildings, hotels, offices, retail, student housing, vacation rentals, industrial sites, utilities, telecom facilities, or self-storage
- Security and low-voltage integrators who already bill customers on a recurring basis for monitoring
- Restoration and remediation firms working under program contracts
- Insurance carriers who want monitoring on the properties they cover
- Rental fleet operators who want it on the equipment they own
The end customer is whoever you serve: the homeowner, property owner, operator, insured, or renter.
Two things have to be true.
You already have a book of business. Customers, managed properties, insured accounts, or owned equipment give you a base to build on, and Envoy grows with you as you add accounts. A firm starting from zero, with no customers or properties to place it on yet, isn’t the fit. The model assumes the relationships are already yours.
Somebody can act on an alert. Envoy sends the alert; your firm decides who receives it and what happens next. Coverage hours and escalation get set in the deployment plan, so a firm that already fields after-hours calls and a firm that works business hours can both partner. What matters is that the alert reaches a person.
Deployment reality
What a deployment needs.
Equipment at the property. Monitors go where each property, site, or asset needs them, and Envoy brings its own connection, so a location with no internet service of its own can still be monitored. Coverage at a specific location gets confirmed during setup.
Your team coordinates the install. You hold the customer relationship and the access, so getting equipment into each location runs through you.
Site types vary, and that changes the approach. Power access, connectivity, and rules about visible hardware differ between a unit inside a larger building and a standalone structure. ObjectSpectrum works the installation approach out with your team during deployment planning, before equipment ships.
The operating model
How partnering works.
ObjectSpectrum builds and runs Envoy on Prism, its platform. We handle the underlying technology, supply the hardware, provide the materials to explain and sell it, support you through installation, and keep the platform running.
You bring the customer relationship, the service work you already do, the coordination to get equipment installed, and the day-to-day contact with the customer.
Agreements run for multiple years. Both sides earn more the longer the customer stays, so the agreement is written for a relationship that builds rather than a one-time sale.
The Partner Model page covers the commercial and operational details.
What happens next
What to expect when you reach out.
The Become a Partner form starts a conversation. The first one is about fit: whether your firm matches the profile, how your service area shapes an install, what’s already at your customers’ properties, and whether the timing works on both sides. If it fits, we move to a working session on what a deployment would look like across the properties you serve.
You don’t have to start with all of them. The first deployment can be a defined subset of your book, on the same terms as any other deployment.
We aren’t trying to sign as many partners as possible. The roster grows slowly, and we choose partners for how well they operate rather than how quickly they can buy.