How Envoy works with monitoring and systems already in place.
Envoy supplies and operates the monitoring for each property. It detects the conditions being monitored there, and notices when a monitor stops reporting. It alerts the assigned contact, tracks the response, and keeps the record.
If the monitoring is already there, Envoy absorbs it, verifies it, and expands it. If it is not, Envoy provides it.
Compatible monitoring and other property systems can stay where they are. Envoy verifies the monitoring across all of it, sends the alert, and keeps the record of what happens next. This page covers what stays and what Envoy adds.
Why this page exists
Different systems can keep doing different jobs.
The business side, equipment control, the devices inside a space, scheduled inspections, and condition monitoring each run on their own system, and you may already have several of them. Adding Envoy does not require replacing any of them.
Each of those systems can keep doing its job. In that case, Envoy takes on a different one: it verifies that connected monitoring is reporting and sends the alert to the assigned contact. From there, it tracks the response and keeps the operational record.
Above the PMS
Does Envoy replace your property management system?
No. Envoy does not replace RealPage, AppFolio, Yardi, or Entrata. Those sit in the administrative layer: leasing, accounting, resident management, and the work order process. They are the system of record for the business of running the property.
Envoy works on a different layer. The PMS records the work order after someone reports a problem. Envoy is what notices the problem, sends the alert, and tracks what happens between the alert and the work order.
Above Resident Automation
Does Envoy replace resident automation?
No. Envoy does not replace SmartRent, PointCentral, or DOOR (formerly Latch). Resident automation handles resident-facing devices and unit-level automation, including smart locks, thermostats, leak sensors, hubs, and resident apps.
Those devices do their job only while they are reporting, and a sensor that has stopped looks exactly like one with nothing to report. Envoy connects to compatible resident automation, confirms it is still reporting, and tells the assigned contact when one stops.
Above inspections
Does Envoy replace inspection software?
No. Envoy does not replace HappyCo or other property inspection software. Inspection software schedules inspections and records what inspectors find.
An inspection tells you the condition of the property on the day someone walked it. Envoy covers the weeks in between. When it finds something, it alerts the assigned contact instead of waiting for the next scheduled visit.
Above Building and Process Control
Does Envoy replace your building or process control system?
No. Envoy does not replace Honeywell, Siemens, Johnson Controls, or Schneider, and it does not replace SCADA at an industrial or utility site. Control systems run equipment directly, through setpoints, schedules, and device commands. A building management system does that for HVAC, lighting, access, and building infrastructure. SCADA does it for process and infrastructure equipment across distributed sites.
Envoy does not control equipment. Where compatible control-system monitoring connects, Envoy confirms it is reporting and sends what it finds to the assigned contact. The control system keeps running the equipment.
Above point solutions
Does Envoy replace leak detection and other point monitoring?
Not unless you want it to. A leak detection vendor or a specialty environmental monitor watches one condition in the place it was installed to cover, and it is worth keeping for that. Envoy connects to compatible point monitoring, confirms it is reporting, and adds monitoring where the coverage stops.
Envoy also supplies those monitors itself, so a property with nothing in place does not need a separate vendor first, and a system that is not working out can be replaced rather than kept. What a point solution was never built to do is carry the alert, track what happens next, and keep the record across a portfolio.
Systems with no connection
What if a system is not connected to anything?
Plenty of equipment at a property reports nothing anywhere. An older panel, a pump, a piece of mechanical equipment with a status light and no network connection at all. Envoy can still bring it in, using a small device that reads what the equipment already shows: an indicator light, a switch, or a simple electrical signal.
For a local system that holds real information but keeps it onsite, Envoy can connect to it directly and read its status. The equipment keeps running exactly as it does now. Envoy reads the condition, sends the alert to the assigned contact, and keeps the record with everything else.
Above IoT Dashboards
Does Envoy replace your IoT dashboard?
It can. Envoy carries one view of monitoring, alerts, response, and record, so a dashboard that displays readings is doing what Envoy already does.
The difference shows up when nobody is looking. A dashboard shows readings when someone opens it. Envoy watches them continuously and sends the alert when a reading crosses the line set for that property. A dashboard can keep doing something else for you, and Envoy can read from it where it is compatible.
How the Layers Fit
How all the layers work together.
Every operational system sits on a specific layer, depending on the property or site where it is running. The administrative layer handles the business. The inspection layer runs on cadence. The control layer operates equipment, whether that is a building management system in a building or SCADA across distributed sites. The point-solution layer watches one condition each. The visualization layer shows aggregated readings. In housing, the resident automation layer operates inside the unit.
Envoy works with those systems where they are compatible, and it does a separate job. It supplies the monitoring and verifies that connected monitoring is reporting. It sends alerts, tracks responses, and keeps the operational record. Those functions make Envoy the operational coordination and verification layer above the systems already in place.
The Envoy partner owns the customer relationship, receives and assesses property-condition alerts, talks to the customer, and arranges any work that has to happen at the property. ObjectSpectrum operates Envoy, provides technical support, and diagnoses product, monitor, device, and connectivity problems remotely.
See how the partner model works.
If your company manages properties for other owners or provides recurring operational services, the Partner Model explains how Envoy fits that relationship. It covers what you keep handling and what ObjectSpectrum provides.